Privacy Policy

Protecting your privacy

Your privacy and the security of your data are very important. We put great emphasis on keeping our visitors safe and this policy outlines our processes for handling your data.

 

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur as soon as you start using our website. If you don’t agree to our terms, please do not use the website.

 

Company information and how to contact us

This is the website of The Window Seat Guide Ltd, Company Number: 12041868.

If you have any questions or requests, you can contact us on:

ask@thewindowseatguide.com

or at our registered address: Bulkeley Avenue, Windsor, Berkshire, SL4 3LP

 

Data Controller and Data Processor is Pernilla Kemp with contact details as above.

 

What the privacy policy covers

This policy outlines what information we collect, why and how we collect and store this information, as well as your rights with regards to our information collection. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

What information we collect and why

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Contact Form

If you contact us via our Contact Form we will keep the details you provide – name and email address, as well as your comments, for as long as is necessary to deal with your query and for internal processes of analysis and future follow up.  Using our Contact Form does not sign you up to any marketing related emails.

 

Visitor data and analytics

To analyse the use of our website and to help keep the website experience as smooth as possible for all users, as well as for other analytics purposes we collect data which although it is data collected directly from you cannot be used to personally identify you. This includes your IP address, your web browser type and version, your operating system and the websites which you enter from and exit to as well as your activity on our site.

 

Mailing List

Our newsletters are delivered by MailChimp and signing up for our newsletter will add you to the mailing list of our MailChimp account. You can read the MailChimp Privacy Policy here. For the purposes of that privacy policy, a mailing list subscriber is categorised as a Contact. You can unsubscribe to our newsletters at any time via a link in a newsletter email or by emailing us at ask@thewindowseatguide.com

 

Cookies

Our website uses cookies and that includes capturing data. See our Cookie Policy below for more information.

 

Do we share your data?

Please note that we do not sell any information that you provide us with to third parties.

 

We do use the following third party service providers with which we share data as outlined below:

 

MailChimp – to deliver our newsletters. As service providers they are only able to use your data to deliver our newsletters and cannot use it for their own purposes or forward them to anyone else. Please see the link to the MailChimp privacy policy above.

 

Google – for analytics purposes as anonymised data to determine usage numbers and patterns of our website. This data does not include any personally identifying data or data that could be combine with other data and used to identify you. We also share data with Google for advertising purposes, in line with GDPR.

 

Facebook – for advertising purposes. This only applies to you if you have a Facebook account. You can read Facebook’s data policy here and under your own account.

 

Gravatar – to facilitate the use of your Gravatar image if you are using it. See above for the Gravatar privacy policy.

 

In certain circumstances we may be legally required to share certain data, which may include your personal data. This could be where we are involved in legal proceedings , where we are complying with legal obligations, a court order or a government authority.

 

 How we store your data

Any data that we hold directly is stored securely in the UK. The third party service providers that we use may store your data in the UK, the EU or outside these locations but they all operate according the GDPR data regulations. See links to individual third party privacy / data policies as well as our Cookie Policy below for more details.

 

We only keep your personal data for as long as we need to in order to use it for the purpose it was collected and for as long as we have your permission to keep it.

 

Cookie Policy

This website uses cookies and by navigating away from the home page and continuing to use The Window Seat Guide website you are consenting to our use of cookies. You can read all about them below.

 

Cookies are small text files that are placed on your device to help the website provide a better user experience. Almost all websites use them, and they do not harm your system.

 

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

 

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

 

If you do choose to block cookies The Window Seat Guide website may not work properly and you may not be able to access all parts of the website.

 

You will find more information on how we process personal data as well as how to contact The Window Seat Guide in our Privacy Policy.

 

For cookies linked to third party websites such as Facebook, we recommend that you review their terms and conditions and policies for information on how your information is used on their platforms and what privacy preference options you have.

 

Here is a list of the cookies that we use and their purpose:

Category: Necessary (2)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

 

COOKIE NAME PROVIDER TYPE EXPIRY
CookieConsent thewindowseatguide.com HTTP 1 year

First found URL: https://thewindowseatguide.com/

Cookie purpose description: Stores the user’s cookie consent state for the current domain

Initiator: Script tag, page source line number 12
Source: https://consent.cookiebot.com/uc.js
Data is sent to: Ireland (adequate)
Adequate country under GDPR (EU)
wordpress_test_cookie thewindowseatguide.com HTTP Session

First found URL: https://thewindowseatguide.com/wp-login.php

Cookie purpose description: Used to check if the user’s browser supports cookies.

Initiator: Webserver
Source: thewindowseatguide.com
Data is sent to: United Kingdom (adequate)
Adequate country under GDPR (EU)

 

Category: Preferences (1)
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

 

COOKIE NAME PROVIDER TYPE EXPIRY
locale linkmaker.itunes.apple.com HTTP Session

First found URL: https://thewindowseatguide.com/bus-24/

Cookie purpose description: The cookie determines the preferred language and country-setting of the visitor – This allows the website to show content most relevant to that region and language.

Initiator: Script tag
Source: https://linkmaker.itunes.apple.com/en-us/badge-lrg.svg?releaseDate=2019-12-02kind=iossoftwarebubble=ios_apps
Data is sent to: United Kingdom (adequate)
Adequate country under GDPR (EU)

 

Category: Statistics (4)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

 

COOKIE NAME PROVIDER TYPE EXPIRY
_ga thewindowseatguide.com HTTP 2 years

First found URL: https://thewindowseatguide.com/

Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Initiator: Script tag, page source line number 59
Source: https://www.google-analytics.com/analytics.js
Data is sent to: United States (adequate)
Adequate country under GDPR (EU)
_gat thewindowseatguide.com HTTP 1 day

First found URL: https://thewindowseatguide.com/

Cookie purpose description: Used by Google Analytics to throttle request rate

Initiator: Script tag, page source line number 59
Source: https://www.google-analytics.com/analytics.js
Data is sent to: United States (adequate)
Adequate country under GDPR (EU)
_gid thewindowseatguide.com HTTP 1 day

First found URL: https://thewindowseatguide.com/

Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Initiator: Script tag, page source line number 59
Source: https://www.google-analytics.com/analytics.js
Data is sent to: United States (adequate)
Adequate country under GDPR (EU)
collect google-analytics.com Pixel Session

First found URL: https://thewindowseatguide.com/

Cookie purpose description: Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.

Initiator: Script tag, page source line number 59
Source: https://www.google-analytics.com/collect?v=1_v=j79a=1406487424t=pageview_s=1dl=https%3A%2F%2Fthewindowseatguide.com%2Ful=en-usde=UTF-8dt=The%20Window%20Seat%20Guide%20%7C%20The%20App%20for%20audio-guide%20tours%20on%20local%20bus%20routessd=24-bitsr=1024x768vp=1000x724je=0_u=YGBAgUABC~jid=703080596gjid=1823234532cid=1352836160.1578765363tid=UA-142378327-2_gid=861071305.1578765363z=1358794865
via https://www.google-analytics.com/analytics.js
Data is sent to: United States (adequate)
Adequate country under GDPR (EU)

 

Category: Marketing (5)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

 

COOKIE NAME PROVIDER TYPE EXPIRY
_fbp thewindowseatguide.com HTTP 3 months

First found URL: https://thewindowseatguide.com/

Cookie purpose description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Initiator: Script tag, page source line number 168
Source: https://connect.facebook.net/en_US/fbevents.js
Data is sent to: Netherlands (adequate)
Adequate country under GDPR (EU)
fr facebook.com HTTP 3 months

First found URL: https://thewindowseatguide.com/

Cookie purpose description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Initiator: Script tag, page source line number 168
Source: https://connect.facebook.net/en_US/fbevents.js
Data is sent to: Germany (adequate)
Adequate country under GDPR (EU)
NID google.com HTTP 6 months

First found URL: https://thewindowseatguide.com/bus-24/

Cookie purpose description: Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads.

Initiator: Iframe, page source line number 370
Source: https://www.google.com/maps/d/embed?mid=1bjvgivvk2p8obq6n8l5lg-vcwbh12vhf
Data is sent to: United States (adequate)
Adequate country under GDPR (EU)
r/collect doubleclick.net Pixel Session

First found URL: https://thewindowseatguide.com/

Cookie purpose description: This cookie is used to send data to Google Analytics about the visitor’s device and behavior. It tracks the visitor across devices and marketing channels.

Initiator: Script tag, page source line number 59
Source: https://stats.g.doubleclick.net/r/collect?t=dcaip=1_r=3v=1_v=j79tid=UA-142378327-2cid=1352836160.1578765363jid=703080596gjid=1823234532_gid=861071305.1578765363_u=YGBAgUABC~z=1274314525
via https://www.google-analytics.com/analytics.js
Data is sent to: United States (adequate)
Adequate country under GDPR (EU)
tr facebook.com Pixel Session

First found URL: https://thewindowseatguide.com/

Cookie purpose description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Initiator: Script tag, page source line number 168
Source: https://connect.facebook.net/en_US/fbevents.js
Data is sent to: Netherlands (adequate)
Adequate country under GDPR (EU)

©2020 Cybot

 

Your rights under GDPR

You have the rights under GDPR to be informed of our collection and use of your personal data.  You have the right to access the personal data we hold about you and the right to rectify incorrect or incomplete data and request data about you to be deleted. If you would like to get in touch with us regarding the data we hold on you please contact us on ask@thewindowseatguide.com and we will be very happy to assist with any query.

 

Changes to this Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

 

What happens if our business changes hands?

In the event of a sale or transfer of control of all or part of our business, any personal data that you have provided will, where it is relevant to the part of the business changing ownership, be transferred to the new owner. The terms of this privacy policy will still apply and the data can still only be used for the same purposes as when originally collected.